initialparking.co.uk

1.1
1.1 Based on 201 reviews

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Ambrose Adams
Like many others...

Like many others, I parked in the St Mary's car park in Betws-y-Coed. Whilst I was trying to understand the screed of instructions written in both English and Welsh, I was offered a 2 hour ticket (from a driver who had changed his mind about staying). This gave me plenty of time for a short wander around. Came back to the car with around 20 minutes to spare, so thought nothing more of it. When I got home from holiday I had a fine of £100 for not having a ticket. I appealed, telling them I had a ticket, covering my stay. I told them the ticket number and the entry/exit times on said ticket. Admittedly, I didn't say it had been given to me. But then, I had a ticket, and that was what I was disputing. Does it really matter which car parks in the paid for space??After a few days of backwards and forwards emailing, their 'internal review' concluded that my appeal was rejected. As the ticket had been issued at 1133 hrs (for 2 hrs), and my reg plate came into the car park at 1157 hrs (and left at 1317 hrs) I didn't have a ticket so owed them the fine. It feels a bit like the Poacher deciding if he's committed a crime.My argument was, and still is, that I had a ticket to cover the period of time I was parked in the car park. Which is what was required. At no point did I see on the T's & C's that I had to enter my reg number.Unfortunately, I'll now be £60 lighter and put off visiting Betws-y-Coed. Perhaps their Tourist Office needs to be told...

1
Date of experience: Oct 25, 2024

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