Initial Parking don’t allow consideration time or a grace period at the end of your stay.I arrived at a car park it took 10 minutes to download their app, I then paid for 4 hours of parking. I left the car park slightly late (9 mins) but thought as I’d paid there would be a little grace - I was wrong.They are trying to justify their extortionate fine by saying I was parked for an additional 19 mins unpaid. 10 of that was getting the app and should be thought of as the consideration period, the last 9 should be well within the minimum 10 mins grace required by the BPA.Horrific company. If you see you’re about to park in a car park managed by these conmen just turn around and drive away. I am appealing and will be making complaints to the BPA and DVLA.
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