initialparking.co.uk

1.1
1.1 Based on 201 reviews

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Elektra Taylor
Marazion - Appeal to POPLA to get notice withdrawn

Parked as Marazion and paid for 3 hours, using JustPark app. started my session at the point I reached the pay machines after parking and left inside the 3 hours. Was sent £100 fine for staying 3 hours 20 minutes as the time started when the camera took a photo of me entering the car park. I appealed to Initial Parking and they rejected my appeal within a day. I furthered my appeal to POPLA and Initial Parking withdrew their penalty notice before POPLA made its determination. So definitely appeal would be my suggestion.My appeal centered on 4 points:1) No time/date stamped photos were provided. Just photos of my car entering but no date/time on the photo to support the alleged time of entry2) The JustPark App does not allow parking periods to be started "in the past". Only once the app is opened, which in my case was 15 minutes after I entered the car park, parked the car and walked to the machines to read the parking conditions and process3) The operator refused my request on appeal to provide evidence of the grace period4) The operator refused my request on appeal to provide evidence of its contract of instruction by the landowner

1
Date of experience: Aug 12, 2024

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