initialparking.co.uk

1.1
1.1 Based on 201 reviews

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Sibyl A.
BE WARNED - Fistral Beach Parking CON

BE WARNED. Did anyone else receive a fine on 21st August even though they paid? Fistral Beach car park. Wouldn't let me pay by card so paid with coins. No ticket was issued but I had put my registration into the machine so assumed it was out of paper and that was ok. Paid for two hours but only stayed just over an hour and have received a PCN for £100! Absolute madness! How is it our fault the machine wasn't working properly? If the contactless card section of the machine had been working I would have had proof on my bank account but it wasn't. The machine took my car reg and accepted payment in cash. If I had put more money in to try again the same thing would have happened. I appealed on online and got a reply saying it has been rejected. I will have to pay the fine as I am sure in their 't&cs' there will be something to say you have to call if the machine isn't working. Although I am going to check this. Please be warned - if no ticket is issued and you have paid, you will get a fine. I paid my parking but still have to pay a fine through no fault of my own as I cannot prove I paid as no card entry on my bank, no receipt and no ticket. I am so mad. Where is the consumer's rights in this? For people who just want to spend time at the beach, restaurants or shops at Fistral whilst on holiday this is absolute daylight robbery and I don't see how it is legal.

1
Date of experience: Aug 21, 2024

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