How can this company improve? They could start by showing some humanity and common sense!I parked in the Slate Quay car park on 31st July. Followed all the instructions and paid £8 by card and a ticket was printed out, which I displayed in the windscreen. On 10th August I received a penalty notice demanding £60 for not paying the parking charge. I immediately appealed sending a photo of the parking ticket which I'd luckily kept.I thought this would be the end of the matter, but no! Appeal refused as they now say that I only entered the first two letters of my registration number and for that they can charge me £20!!!! Ridiculous! Why would anyone do that? (The ticket was printed with the First two letters) It is their machine that is at fault, but of course they know I can't prove it. I have paid after reading the threats in the letter of having to pay more.I can only warn other people about this company.
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