inkfactory.com

4.7
4.7 Based on 409 reviews

...

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Alan (Birmingham)
Professional response to complaint

Initially I was unable to make the product work. Out of frustration, I contacted ink factory to complain. I received a very detailed email explaining things I could try. It turned out to be a problem with my printer. The response from ink factory was polite and professional and given the general tone of the frustration expressed in my email to them, I feel that they went above and beyond to help rectify my problem. I would definitely recommend this company. They are positively assured of my future business.

5
Date of experience: Jan 14, 2026

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