I specifically chose this service due to their warranty and guarantee of a full refund if the ink didn't work. This review is just the beginning of my efforts to highlight the issues with this service. I ordered a complete ink bundle for a specific printer, but received an error message stating it wasn't compatible. This service lacks any personal customer support, as my calls to multiple numbers went unanswered, and my emails and chats received no responses. If you read this and still decide to buy from them, it's on you if it doesn't work. Trust me, it does not function.
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