This is the email I keep getting every time I ask about my order : Hi there,Thanks for reaching out.Due to the high demand currently, this product needs a longer time to be made and it is still in the making, hope you can wait patiently.We know this might not a good news and sorry for any trouble caused to you. We will send it as soon as it is finished.Please don't hesitate to contact us if you have any questions.The company does not help in answering questions . Update 11 September : company replied saying my order will be ready almost a month after I’ve ordered. This is unacceptable since the shipment to the UK on their website states 4-8 business days. This order is critical, hence why I ordered well in advanced.
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