Worst services and customer care experience ever! I purchased a cot from Insaraf Furniture two months ago and received a damaged product. I reported the issue immediately on the same day, and their customer team promised a replacement within 10 days. It’s now been over two months, and there has been no update, no communication, and no proper response from them.Every time I call, they repeat the same false promise — “your replacement will be delivered in 10 days.” For the last 4 days, I’ve been calling daily just to get a simple email confirmation, and even that never arrives unless I keep following up. Their lack of responsibility and careless attitude is extremely frustrating. I regret buying from Insaraf Furniture and would strongly suggest others think twice before purchasing from them. They sell damaged products and completely fail to support their customers after taking payment. Highly unprofessional and disappointing experience.
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Saraf Furniture is an online furniture store for Indian homes and offices. Company sells exclusive solid sheesham wood furniture online at right prices. Pay a visit at www.insaraf.com to buy solid wood beds, solid wood dining, wooden sofa sets and many more.
