I ordered furniture worth 4 lakh to be transported from Rajasthan to Trivandrum , Kerala. On its arrival the courier service colluded with the Union and I had to pay the Union and they dropped it at the basement. I had to ask for help to carry it to the 4th floor. Finally, I had to pay for assembling it. The wardrobe was cracked, book shelf broken, the ply of the sofa Bed torn and the study table broken. All the furniture was full of scratches. I asked them to replace it or help me for the repair. Numerous calls, Numerous mails and not a reply. To top it all, they have blocked my number at the customer care. Am contemplating whether to go to the consumer court or get legal help. This is how they serve the customers. They caused me financial loss as well as mental trauma. I have all the mails and conversation as proof.My advice ,Buy from your local area. I was such a fool to buy from these unscrupulous Insaraf furniture.
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Saraf Furniture is an online furniture store for Indian homes and offices. Company sells exclusive solid sheesham wood furniture online at right prices. Pay a visit at www.insaraf.com to buy solid wood beds, solid wood dining, wooden sofa sets and many more.
