On the 10th Oct 2023, I purchased a solid wood jodhpur sofa set. Regrettably, I soon discovered a termite problem with the wood as well as unfinished product . Despite reaching out to both the customer care and support team, from last 5 months no resolution being provided. Every time the team says the technical team will visit on Monday but not sure which Monday they are referring too. Also one of the support team suggest me that you have to adjust what ever you purchase.Not sure what I need to say.. I have requested the customer care team to ass on this issue to senior management, but they are saying they don't have permission to do the same.Pathetic after sales service. Ranjan9989334279
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Saraf Furniture is an online furniture store for Indian homes and offices. Company sells exclusive solid sheesham wood furniture online at right prices. Pay a visit at www.insaraf.com to buy solid wood beds, solid wood dining, wooden sofa sets and many more.
