Disappointing customer serviceI had ordered furniture vide order no INSF283032133 with a promise that goods will be shipped by 27th aug’20. When the date is missed there is no information shared and also the order status is not updated. After that I called too many times and every time I think I hv been attended by someone from call center guys. I had asked contact no if senior person to escalate my concern but not provided. Suddenly I can seen that within a day status is showing prepared for shipping and expected shiping date is 5th sep. Again called today and they informed that goods are in production house.One can easily understand the approach comany is following for it’s customer. I think it is a false company establised by few goons to make easy money thru cyber fraud.Be careful guys. Don’t engage in any kind of transaction.
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Saraf Furniture is an online furniture store for Indian homes and offices. Company sells exclusive solid sheesham wood furniture online at right prices. Pay a visit at www.insaraf.com to buy solid wood beds, solid wood dining, wooden sofa sets and many more.
