Very disappointed with their response. They will shave their hands after selling the product. I purchased a dining table for which the chair's joint loosened within an year and half and the chair broke. It was barely used. When I called them they took two months to respond and then refused to offer any assistance. When they claim its lifetime warranty they only talk about termite on the wood which is anyway not going to happen on sheesham wood. eventually after two months they committed to send a carpenter with charges applicable, I was surprised to know that their carpenter was asking for four times money just for a visit comparing to any other carpenter in the market. once they sell their product they won't really assist you any service in future on fair terms. I will never recommend insaraf to anyone else.
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Saraf Furniture is an online furniture store for Indian homes and offices. Company sells exclusive solid sheesham wood furniture online at right prices. Pay a visit at www.insaraf.com to buy solid wood beds, solid wood dining, wooden sofa sets and many more.
