Fraud and cheats Saraf Furniture. Ordered furniture worth approx. 21,000 on 21st October, website showed delivery date as 14th Nov. Kept checking via chat platform on which Saraf furniture team had no clue on delivery date and asked me to write e-mail.E-mail replies were answered every 48 hours after multipe follow up and stating 'Escalated to senior product team'.Finally cancelled order via mail, no response till I sent mail on linkedin to the owner Raghunandan Saraf on 17th Nov. Till 24th Nov as I write no reply from him.Saraf furniture sales person Buvan called as I sent him also linkedin message, finally order got cancelled on 22nd Nov and was assured of 100% refund.Today is 24th Nov despite several calls and messages to Buvan refund not received yet. Saraf furniture seems to be fraud and cheaters who have no audacity towards customer experience or commitments.If I paste replies of e-mail sent to Saraf furniture you will laugh on the replies being given.DO NOT PURCHASE ANYTHING FROM SARAF FURNITURES.
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Saraf Furniture is an online furniture store for Indian homes and offices. Company sells exclusive solid sheesham wood furniture online at right prices. Pay a visit at www.insaraf.com to buy solid wood beds, solid wood dining, wooden sofa sets and many more.
