They get it 1 because their product is technically great but unfortunately, if you have a problem, you are in big trouble because they have the worst customer service I have ever experienced in any company in my life and I am a very experienced individual. They will literally push every question and problem to somebody else and the simplest question can take a minimum of 3 to 4 days to get a response after about 30 emails something that should just take 10 seconds, they are rude about it and do not care about any concern you bring to their attention. They even tried billing me when they were having a glitch for three months on my system and it was not working, but they expected me to pay.
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