I strongly advise against signing up with them unless you enjoy being consistently ignored for extended periods when you need essential assistance.Their understaffing issues are beyond problematic, to the point where it severely hampers the quality of service they provide. It's evident that they are not trained to full capacity and the level of unprofessional is unreal. I filed a BBB complaint and they provided false information saying that I chatting with someone over several months when clearly the only time that I was able to reach anyone was 11 weeks after I was established and the chats were mainly with the same agent on the same day which consisted of 3 multiple conversations during the same time period. Then someone call me the same day as the complaint was filed and informed Better Business Bureau that they returned my call but I did not answer. When I never called any one on that day. Scammers!! What troubles me most is their apparent greed in taking on more brokerages and clients than they can reasonably service. Unfortunately, they have neglected the critical aspect on honesty,integrity, and loyalty to consumers. Inside Real Estate's service has been a massive letdown, characterized by poor responsiveness, understaffing, and a lack of knowledge and consideration for their clients. I strongly recommend exploring alternative CRM options, as my experience has been far from acceptable.
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