I wish I could give zero stars, inside real estate as the "customer discourager and client deterrent" representative for KVcore. KVcore seems like a very solid company leading up to changing crm serivces, and then there is zero phone support, the chat system I used today from 10:45 until 5 pm today was the most frustrating experience of my life... Marc gave me the runaround and then disappeared. I said I am new and need to set up a quarterly market report that is automated for a clients specific neighborhood. I was given instructions after an hour and a half for a listing review... which was not what I needed. Agents need a number they can call and speak with a human being... i am wondering if I an getting such bad support because I am a part of a larger brokerage... and not a $600 per month individual paying kvcore for better support, or if this truly is it... that kvcore has to offer... really disappointed.. :(
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