insitohealth.com

4.4
4.4 Based on 41 reviews

...

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Leanne A.
Initially stressed, but they came through

When I first engaged with the service, I was already overwhelmed by the difficulty of locating a pharmacy that would fill my new prescription. My job demands a lot of travel, leaving me little time to visit pharmacies within a 50-mile radius to inquire about my prescription. Understandably, my impatience grew. The staff informed me that the AI's initial attempts to contact pharmacies were unsuccessful, but they would keep trying. It wasn't until the final moments of the 72-hour period that they found a pharmacist willing to fill my prescription at a small, independently owned pharmacy across town—one I would never have considered reaching out to. I'm thrilled with this discovery. Not only did they fill my prescription, but I now have a small pharmacy where the pharmacist knows me personally. I prefer to support small businesses. The staff was consistently friendly and pleasant in every interaction. I’ve been sharing my positive experience with others. Their service truly works. I would have been incredibly stressed trying to manage this on my own while juggling work and travel. Thank you for your excellent work!

5
Date of experience: Dec 28, 2025

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