Upsells are fine in any business with any offer. They pulled me in with the InstaDoodle and upsold me to Pro. They gave one-time fees so I took them.Next in the funnel was their AI Wizard which was on offer for LIFETIME for another one-time fee similar to the earlier upsell to InstaDoodle Pro.Some months after purchase, I finally decided to use the product and test out the AI Wizard. Lo and behold, I had credits and they were running out. I was like well that's fine, since it was a lifetime purchase, they'd renew.I reached out to customer care and they said nah. We give you some credits that wouldn't expire, but when they're done you gotta pay monthly for those.You basically pay $67 for lifetime access to the AI Wizard and get 150 AI credits. Had I known this was the case I would not have purchased the AI Wizard or even InstaDoodle in the first place.The only reason they got the 2nd star is because the tools are ok. The negative business practices and likely intentionally misleading messaging outweigh the pros for me.Good luck with your decision.
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