I was looking for a software to make whiteboard animations using AI and this one was the first to come up. It was only $37 so I gave it a shot. When I actually tried using it, I was incredibly disappointed and requested a refund. I received a counter offer for an upgrade. I figured that the pro version would be better so I gave it a shot. I wanted to create images with color without having to edit them so I figured I would buy the colorsplash feature. I probably created 2 or 3 images using the AI and all of a sudden I get a notification saying I am out of credits. It wasn't until I ran out of credits that I realized that the AI feature was not free. And what is worse, I basically paid $100 for a feature that is useless to me unless I pay more money. I immediately reached out to customer support to confirm this (which they did) so I immediately requested a refund since I didn't want to spend anymore money on the software. The moment I started requesting a refund the person I was speaking to ghosted me. I opened a new ticket specifically requesting a refund and even now both tickets are open without a response. I plan to dispute the charge with my bank but I am highly disappointed in this program. The way they advertise is very misleading and the fact that they are not upfront with the credits system is very scummy to me. I would advise against using this program
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