I originally wanted to try this service out for a few days and went ahead and subscribed for a month, in spite of the excessive monthly charge. ICM advertises "unlimited" reports included with your paid subscription. To determine whether it would be worthwhile, I accessed several dozen reports so that I could get a reasonable sample size and gauge the worthiness/accuracy of the information.After viewing several reports, I was cut off from the service with no communication from ICM. When I contacted support, I got a generic response indicating that my account had been suspended for "suspicious" activity, in spite of the fact that I violated NONE of their terms of use. I am not a business and every report I accessed was for someone known to me personally - no credit screenings, employment screenings, or anything of the sort.As far as content is concerned, I found some useful information but a multitude of inaccuracies as well. For the prices charged, I would expect more comprehensive and reliable information. But it is really the lack of customer service and inappropriate suspension of my account with no communication or legitimate reason that earns the black mark for ICM, and the "suspicious" activity was, in fact, on their end and not mine. I do not recommend this service whatsoever, and I am curious as to whether other users have encountered similar issues.
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