I trust Trustpilot and Reviewers and try to always look before I leap. I failed to do it with Inst. Checkmate. After filling out Checkmate's form then paying, the page froze. I called for assistance but our conversation veered to being unexpectedly asked if I would make a police report based on their information. My knee-jerk response was, "I don't know." (To dissect my "I don't know" - for weeks have been indecisive if it would be worthwhile to make a police report without evidence. Today I decided rather than continue the hand-wringing, it would be more prudent to have a background check.) He interpreted my "I don't know" to mean I may or might share their report with the police, that I repeatedly denied because of a lack of factual information; that their report has nothing to do with any incident as it relates to me and the report is only to confirm (or deny) my suspicions. It was at that point my request was denied for 72 hours until after their review. (I do believe accents, coupled with the poor phone connection helped cause verbal confusion as I tried to decipher his responses.) In trying to get clarity, my last retort was,"so, if I receive your report and make a "mental determination" based on the contents of your report, it's against your terms and conditions? But that's what your business is based on." A background check may give me the impetus to further investigate any court case(s) that may exist. Whether there's a satisfactory resolution, I cannot predict but I want to move on. To that end, I look to the Reviewers for honest and reliable recommendations.
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