Took an Interrail trip through Scandinavia for five weeks this last july/august. Everything was well arranged, very handy app in which you can find your whole Itinerary and necessary documents, seat reservations, emergency contacts etc. So relaxed that everything was taken care of and that I didn’t have to plan the whole route myself because that would’ve been a ton of work. As a first time interrailer it was nice to learn how it works with this company as my safety net.I didn’t give them 5 stars though because of a few hiccups I’d noticed during my trip which could’ve been improved!- Sometimes Interrail packages booked me hotels which didn’t have a physical check-in desk. So you had to check in with codes that are being mailed or texted to you. But because I didn’t book myself, I never received those codes and Interrail Packages should’ve forwarded them to me which didn’t happen. I had to call customer service of the hotels in those cases which was not always as easy as it sounds. I think they should pay more attention to providing all the necessary information to the client or not book hotels without a physical check in desk. - I also found them not so reachable by phone as they make it sound. I called them twice during my trip, during office hours even, and nobody picked up. This would’ve been a problem had I been in a real emergency which I really couldn’t have solved by myself. - They booked a night too many in one accomodation.- There was one route on my trip for which they booked me 3 different trains to get to my destination, while I found out I could also get to my destination with just one train, which I ended up booking myself instead. So maybe they could’ve done a little bit more research there. - You won’t get informed by Interrail Packages if there are delays or disruptions in the trains that are booked for you in advance, which I understand since this is hard to keep track of for all their clients. I think this is good to know for everyone, so be prepared to keep an eye out yourself for any changes in your route. But overall a very pleasant experience and I would book again (if all the above points will be paid attention to though!)
Claim your business profile now and gain access to all features and respond to customer reviews.
Provider of high quality Interrailing Packages, covering everything from train to hostel. Watch for top tips for #interrailingpackages #interrail #interrailing
