First this was our first trip together overseas in 25 years and wow! Thank you for such an amazing trip! Planning was so simple and the app was incredibly helpful!!We did the 10 day Italy tour. We opted for hotels with breakfast. The hotels were perfect! Location, rooms, cleanliness and staff were all perfect! We arrived a couple hours early each time and they already had our rooms ready. The train scheduling was great! Our only two issues had nothing to do with Eurailing and were easily resolved. One our train in Venice had to be evacuated as did the entire station and even though they were reserved seating we went right to the desk a few hours later and they easily got us on the next train with no problem and not extra fees. The staff I worked with through eurailling were always quick to respond emails/questions and very gracious. I was nervous because it seemed so simple but everything went exactly according to the Tineri app and Eurail pass app and so smoothly! Thank you again for a wonderful vacation!
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