invate.co.uk

2.1
2.1 Based on 21 reviews

Invate are an IT company specialising in the supply of equipment to students at university under the DSA scheme....

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EL15
Ironic for a company meant to be assisting DSA students

For a process that had started several months previously and a company that had that time to organise things they are absolutely hopeless. It took them a month just to send me the list for upgrades, and when I chose the laptop that was "in stock" due to my urgency of needing the computer for the course they said it had a delivery time of 3 weeks after I'd paid 2000 pounds. They NEVER pick up the phone, do not respond to their answerphone and you can expect emails to be replied to after a week, with no helpful information and often misunderstanding of your email. I am now at a creative university, unable to work effectively due to the lack of equipment which I was told I would receive months ago and they ignore my requests for updates on the matter. Utter disgrace that they're a supplier for the DSA.Would give 0 stars if I could, and will be reporting them if I continue to be ignored.

1
Date of experience: Nov 19, 2024

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Business Details

  • Invate are an IT company specialising in the supply of equipment to students at university under the DSA scheme.

  • language https://www.invate.co.uk

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