A faceless company who fail to communicate by phone, email or WhatsApp. They are supposed to be supporting students with DSA yet we can never get hold of anyone. They have a generic email so nobody direct, phone always goes to leave a message and they don't return the call - you see your messages read on WhatsApp but they don't respond. This is really affecting my son who needs his laptop for Uni and we can't even order one from them - all we have asked for is a specification so we can make sure it will run the software he needs for his course - nothing at all from them. I went back to Capita who use Invate who have also tried contacting them and have said someone will call but still waiting. After contacting them from results day to now absolutely nothing. Their LinkedIn page says - lnvate was born out of a passionate desire to improve the quality of service provision for all DSA students. That passion stems from Invate’s founder, Chris Quickfall, who was once a DSA student himself. If this is the improved version what was it like before?
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Invate are an IT company specialising in the supply of equipment to students at university under the DSA scheme.
