If i could, i would give zero stars. As a company that is apparently made to make dsa so much easier, they really do not live up to this. I emailed over a month ago about an upgrade, where firstly it took them six days to send an automated email, which i replied to on the day. They then didnt reply for nearly a week later, which i - once again - replied to on the day. it then took them TEN DAYS once again to reply with yet another automated email, which was exactly the same as the first email they sent me. After all of this, today they replied to me, stating the laptop i wanted a month ago was no longer in stock, and suggested a different laptop which i didnt want and replied that. i cant wait to see what half thought response i get in two weeks. Not only that, but one of the reasons i get dsa is because of my anxiety problems. Because of this, my mum phoned every day for a near week, only for it to go to answer phone, and for them to never reply to her, which gave me more anxiety. For a company apparently all about “helping peoples.DSA needs”, they appear like they couldnt care less. good luck to anybody who gets referred to them, you need it.
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Invate are an IT company specialising in the supply of equipment to students at university under the DSA scheme.
