Ridiculously disappointing. I ordered and purchased a birthday cake, very obviously for a celebration, albeit I stipulated a 12pm to 6pm delivery time frame it arrived at 10am and I was forced to reschedule my day to ensure it did not sit in the heat for 2hrs. To make matters worse, when it arrived it was damaged - and when I contacted the business to inform them of how disappointed I was and sent them a photo of the damaged cake they replied with a dismissive ‘thanks for your feedback’ and zero care or attempt to remedy the situation!
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