While I've been able to cash out successfully several times, I've never managed to do it on a desktop. The screen just turns white and nothing happens. On my mobile, it also goes white, but eventually leads to the prize order page. The downside is that it can take a long time for the order confirmation to arrive in my email. I've seen reviews indicating that platforms like this often face limited payout availability, so it seems like you just have to wait and hope for the best.
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