Crappy service. I initiated a wire transfer to move funds out of my IRA Financial account to a local bank account; six business days (and ten calendar days) later, the wire has not been sent. Someone did reply to my email and said, "Oh, we are really busy". This is one example in a series of other poor experiences. Based on my lousy experience, I suspect this may be a one-man operation that is pretending to be larger than it is.I regret I signed up with them. There is so much inertia involved in switching out, otherwise I'd move away from them. I don't know if there are other companies in their space that are better, but this firm sucks big time. I am surprised to see the other positive Trustpilot reviews—I wish my experience had been as positive.
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