To say this company is comical is in itself the joke. Starting by diverting my ferry from Holyhead to Pembroke because of an incident that never came to light, to telling me a sailing time that changed three times all the while getting messages to say the ferry was sailing on time and then changing moments before even though staff had already confirmed the actual sailing time, to then making me sit on a ferry for 7.5 hours and ultimately costing me well over £500.00 in lost hotels that I couldn't use. The ship was horrible from Pembroke and the club class lounge was anything but. The constant changes from the Captain suggested all wasn't plain sailing as his story changed from unloading, to loading and the staff wouldn't share to whom a complaint could be made. I have to give one star but I wouldn't if I didn't have to because in future I will be using Stena.
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