Booked Irish Ferries’ new 'Pet Den' expecting an stress-free, pet-friendly option where my dog could stay with me on lead and not in a kennel. Instead, I was shouted at, humiliated, and treated with outright hostility by staff at Dublin Port.... all because my small, friendly dog (11kg, on a lead) wasn’t in a carrier.To be clear: no carrier is required onboard, in Holyhead or on the train... only while sitting or passing through the terminal building at Dublin Port! And no they won’t provide you with one as you walk 100m through to the gangway. The entire situation is an absolute farce.After being publicly humiliated in front of other passengers, I was eventually allowed to travel but not before being stopped again at boarding and handed a sheet of fine print in what was a final, petty power play.Avoid Irish Ferries if you're travelling as Sail & Rail passenger with a pet. The service is nothing like what is described in their PR and you will be treated with utter contempt and humiliation
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