Avoid this company they are useless Bought a flexi ticket paid 190 to ravel from Calais to Dover I have the booking for 15:55 got there around 15:35 they person that I dealt with sent me back and ask me to come back for 18:20 I went outside to wait got back to the same windows for 18:20 ferry with an hour in advance to find out that I can not get on that ferry and had to wait another 2 hours with an autistic child in the car , when I asked to speak to a manager and that I want my money back to buy a ticket with a different company so I can pass early the kept asking me stupid question like are you sure that you first time came to the same window and pretended that they trying to lye and trick a five years boy …today was the worse day of my life 23.08.2025 I have been traveling from Romania so I had a long journey.Avoid this company , never had a problem with DFDS or p&oThank you again to the gentlemen that I have been dealt with to ruin my day.
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