Appalling. Long term customer. Customer service has alweays been terrible. But cintacted after 'error 68' error on i7 6 months out of warranty to be told its an 'unrepairable error', that the robot should be disoposed of and I should 'monitor their site for deals', and that nothing further could be done (including any discount on a replacement). So expensive, unrepairable disposable vaccume robots that don't last past their warranty period. With zero customer service.
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