I’ve had a very concerning experience with IronFX that I feel others should be aware of.
On my first account, I traded manually and grew the balance to approximately £6,163.72. Immediately after submitting a withdrawal request, my account was flagged and a manual adjustment (“IN-Corr”) was applied, removing £4,563.72 — effectively wiping out all profits and leaving only my original deposit.
IronFX claim this was due to “price latency arbitrage” (i.e. exploiting price discrepancies between their platform and the market).
However, the way this was applied is highly questionable:
272 total trades
124 profitable / 148 losing or breakeven
Only 19 trades were selected
These 19 trades equal exactly the total profit removed
No losing trades were adjusted.
If this were a genuine pricing issue, it would affect trades more broadly — not just a small subset of profitable trades that conveniently zero out the account.
Many of the price differences shown (0.3–1.0) are also within normal slippage ranges.
When I requested a full breakdown and execution data, I was told:
“nothing further can be provided”
I also have a second account:
Balance: £35,689.84
Deposit: ~£2,200
Profit: ~£33,000
Immediately after requesting a withdrawal, this account has now been placed under investigation, with no explanation or timeline.
Based on my experience, the pattern appears to be:
Withdrawal request → investigation → profits removed or blocked
Support has been unhelpful throughout:
Live chat cannot provide answers
Emails are ignored or delayed
No transparency from the dealing desk
There are also concerns around structure:
IronFX operates under Notesco (BVI) Limited (offshore), not their CySEC-regulated entity.
So client accounts are held with an offshore company with limited oversight, despite the branding suggesting otherwise.
This makes situations like this even more concerning.
All trading was manual, with both wins and losses.
At this stage, I am still waiting for a proper explanation or resolution.
I would strongly advise caution.
**Update following company response:**
IronFX has now replied asking me to provide my details via email. For clarity, I have already done this multiple times — including via direct email, support ticket, and a formal Letter Before Action outlining the issue in full.
Despite this, I have still not received any substantive response or evidence to justify the removal of £4,563.72 in profits from account ***113. The explanation provided (“price latency arbitrage”) remains unsupported, particularly given that only 19 profitable trades were selectively adjusted while no losing trades were touched.
In addition, my second account (16133280), holding £35,689.84, remains under “investigation” immediately after a withdrawal request, with no clear explanation or timeline provided.
I will resend my details as requested, however I expect a proper response from the compliance team addressing the specific points raised, supported by clear and verifiable evidence.
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