ironmountain.com

1.3
1.3 Based on 61 reviews

Iron Mountain Inc. is an American enterprise information management services company founded in 1951 and headquartered in Boston, Massachusetts....

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Madelaine Turner
Excessive Charges and Poor Support

I was overcharged for an additional bin that I never had. They didn't inform me that the driver mistakenly identified a different bin as mine and just added the charge. This went on for nearly two years before I accidentally discovered it. With a direct debit set up, I rarely checked it or the invoices. It took almost a full year to get my refund. Customer support was never helpful, and my emails went ignored for weeks or even months. I'm finally relieved to leave this service.

1
Date of experience: Jan 23, 2026

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Business Details

  • Iron Mountain Inc. is an American enterprise information management services company founded in 1951 and headquartered in Boston, Massachusetts.

  • language https://ironmountain.com

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