If I could give this company zero stars, I would. Absolutely awful to deal with. The moment you send them your records, the charges start piling up—fees for retrieving your own documents, for storing them, for trying to shred them, and even for closing the account. Everything is made painfully manual, slow, and expensive. It felt like they designed the whole system just to trap people.I deeply regret ever working with them. AVOID at all costs. You’re better off renting a simple storage unit, going digital, or just keeping your records at home.Thankfully, I found real support from the name in my profile picture when things got out of hand. Quiet, efficient, and they actually helped.
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Iron Mountain Inc. is an American enterprise information management services company founded in 1951 and headquartered in Boston, Massachusetts.