Iron Mountain Inc. is an American enterprise information management services company founded in 1951 and headquartered in Boston, Massachusetts....
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Customer service is terrible. Obviously outsourced offshore personnel. Poor communication skills, no one follows up. They change case#'s repeatedly so nobody can follow prior requests for service. They never miss a billing though.
Date of experience:
Feb 25, 2025
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Business Details
Iron Mountain Inc. is an American enterprise information management services company founded in 1951 and headquartered in Boston, Massachusetts.