I was billed for an additional bin that I never owned. They failed to inform me that a driver misidentified a different bin as mine. This charge continued for nearly two years until I discovered it by chance. With a direct debit set up, I didn’t regularly check it or the invoices. It took almost a year to get my refund. Customer support was unhelpful, and my emails went unanswered for weeks or months. I'm relieved to finally move on from this service.
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Iron Mountain Inc. is an American enterprise information management services company founded in 1951 and headquartered in Boston, Massachusetts.