The website shows that it is a South Carolina, USA business, which would imply that shipping times would be reasonable in the US.
Only after placing my order, did I figure out that this outfit is China based. I don’t care that it was manufactured in China, but I very much care when that impacts shipping adversely.
Many reviews state a six day turnaround. I’m very skeptical about those reviews being real now.
I placed my order for two items on March 31. On April 2 I contacted customer service asking for an ETA and who the carrier was. The response was feigned surprise that the “package hasn’t moved with the shipper” and promises that I’d get a date immediately.
On April 4, I got a lengthy message explaining that “unfortunately the order could not be cancelled because it was with the shipper”. Still no answer about an ETA, nor who the shipper is. The website package tracking function is useless and simply says, “Information received “.
As I write this on April 6, seven days after placing the order, there is no indication that the order has actually shipped. I am beginning to be concerned that this vendor is fraudulent because of the extremely poor communications and lengthy time to get an estimated delivery.
I’ve bought online a lot. Without doubt, this the worst experience ever. I strongly recommend avoiding this vendor. Also, beware, there are other vendors which appear to be nothing more than shells like this one, which represent a single location in China.
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