UPDATE - Finally got a reply & satisfactory response after a month of solid chasing and seeking legal advice / confirming I would issue small claim proceedings. Quality control told me that there were some training issues in the way the tasks had been set out for the customer & payment was made as a gesture of goodwill. My comments below & heading still stand unfortunately, where I had recommended people to participate in the past I no longer do! --------------I have completed a few tasks for them now & was told one has been rejected because I sent the wrong size parcel. I spent a long time meticulously checking my parcel size & indeed went back to the instructions I was provided with to see that I did as THEY instructed me to do. I am chasing for more than a week now to get their attention to this fact & now when I check the online platform they seem to have marked another task I did as zero payment instead of this. Total incompetence & lack of care for the people who are doing this for them. I’m very disappointed & would love to get a response from someone to fix this or know who actually regulates these people so I can make a formal complaint down that route.
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