From the initial contact with Gennaro all the way to boarding the flight home our experience was above and beyond our expectations. Clearly ILT strives to be excellent and pay attention to every detail. Throughout our 2 weeks we were amazed how smoothly everything ran and how well we were taken care of.We started in Venice and then traveled to Florence, Sorrento/Amalfi Coast and ended in Rome. Every assistant, driver and tour guide was professional, polite and spoke English extremely well.In Venice we thoroughly enjoyed a day with Francesco. His knowledge and passion for the city were very evident. When our gondola ride had to be canceled due to rain he immediately called and rescheduled it for the following day.In Florence we had 2 full days with our guide Luca. What insight and knowledge! And he definitely went above and beyond when my husband's cell phone was stolen, even accompanying us to the Carabinieri to assist in filing a report. The driver Andrea was also extremely professional and friendly.Then in Sorrento and the Amalfi Coast we had 2 wonderful guides, Patti for our day on Capri and Max on our trip around the Amalfi Coast. Both were a lot of fun to be with and made the beautiful surroundings even more fantastic. We really enjoyed our interaction with Marco the driver as well and appreciated his skilled, cautious driving!The hotels definitely lived up to their 5 star ratings, especially The Bellevue Syrene in Sorrento. What a place, what great staff!As part of the planned itinerary we had a fabulous lunch in Venice, Florence, Capri and Amalfi, each superb and unique. We were treated to great food, wine and service. A highlight in our time in Tuscany was a delightful multi-course lunch and wine tasting at Tenuta Casanova. We were treated to a personalized tour and overview of the family owned organic farm/vineyard by Ricardo, as his shared his passion for winemaking and Tuscany.But without a doubt the most excellent and praiseworthy person was Mina, our point of contact throughout the 2 weeks. We can't applaud her enough for her professionalism, care and attention to detail. She communicated each day to inform us of timing, drivers, guides, etc. so we were never left wondering what was going to happen. The most impressive example of her personalized care was the day we arrived in Sorrento. Relatively quickly we knew that we'd like to extend our visit there and shorten the time scheduled in Rome. When we contacted Mina and inquired if that was possible she immediately made all the necessary changes. Within a very short amount of time we had exactly what we had requested! She also helped us plan an excursion for 1 of the extra days. She consistently provided excellent and personal service, even to the point of coming to meet us at the hotel in Sorrento. What a pleasure!The only downside to this fabulous and memorable Italian vacation is that the bar has been set very high now! How can you improve upon perfection!Thank you Gennaro and Mina!
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Italy Luxury Tours is the go-to source for Exclusive Private Luxury Tours of the Italian Peninsula and its Islands. We provide Italy Private Tours, Eno gastronomic Food and Wine Private Tours in most Italian Regions, Italy Off the Beaten Path Private, and a few selected Sport and Adventures Tours. All our tours are fully customizable to suit your travel needs, interests, and dates. Italy Luxury Tours specializes in delivering Italy Custom Tours, where we will create your itinerary from scratch.See more
