I'm always apprehensive when trying a new tea company because I am so picky about quality. I gave itea world a try based on a recommendation from a friend and because they had a unique tea I was wanting to try. Since I was ordering, of course I was going to try other things too. A green tea sampler, some blacks and oolongs. I'm so glad I did. I'm very impressed by the high quality teas. I love that for many teas you can also select a from a range of qualities and price points to get exactly what you're hoping for. I love that you can get teas in small, single session packets because I often use them for travel, work and gifting to the unsuspecting person who showed the faintest interest in tea. I also love the wide range of teas offered- this is a tea student paradise. So many tea comparison sessiona can be made to really learn more about the tea in depth. I truly enjoyed the packaging and info provided in the green tea sample set. I'm not really a sucker for upscale (more costly) packaging but I found the info they provided about the artwork really made me appreciate the tea experience more. In the sample set, they provided high quality tea bags to put the loose leaf tea into. While this isn't my preference, I can appreciate that others will enjoy that a lot. Surprisingly, I have used a couple just for the convenience. The descriptions on the website were very accurate. Shipping was fast. The best part- extremely responsive customer service. Friendly, provided a lot of info, sent samples, genuinely interested in feedback. This company actually celebrates tea and you can feel it at every level of the customer experience. I highly recommend trying them.
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