Initially, I had an issue with my order as it was accidentally sent to the NA server, despite my choosing the EU server, however, I am amazed at how well this situation was handled and how reasonable the team of ItemD2R was. Not only did they resolve my issue, but they also issued reasonable compensation for my time. I was stressed and angry that my order is late, but the customer support team remained calm, respectful, and kind throughout this and fixed this problem promptly. I have definitely gained absolute trust for ItemD2R and I know that if any issues arise, they will quickly ratify them.- A happy customer :)
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