Only giving 2 star as I do like the material it's made of, nice and soft, but it was faulty when I got it, kept turning off, and has only gotten worse despite being fully charged it turns off spontaneously could be one second could be 1 minute, very very annoying:/ I actually haven't contacted any customer service because I don't have time, which is why I bought the product online to begin with and I don't want to have to pay anymore money to send it back :/ it was expensive enough as it was, a peice of rubbish is what I got though really:/ pretty dissatisfied
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