Purchased a Black Lace dress in size L based on the Western sizing chart clearly displayed on the website. What I received instead was a 34/34 “L”, which is Chinese sizing, not Western. This makes the dress completely unwearable.What is most disappointing is the seller’s lack of accountability and empathy. They initially offered a USD $3 refund, followed the next day by USD $5, which is unacceptable given the sizing error was entirely theirs.I informed the seller immediately that I was willing to return the dress, only to be told it could not be returned via FedEx, DHL, or UPS—only by standard post. On top of that, I was told that any customs duties or taxes would be my responsibility, despite this being their mistake.Why market dresses to the Western world using Western sizing charts if you are shipping items that do not match those measurements? This feels misleading at best and deceptive at worst.Buyers beware: the sizing chart does not match the product received, refunds offered are minimal, and returning items is made intentionally difficult and costly. I strongly recommend not purchasing from this website.I just lost AUD$100 for a dress that I cannot wear or give away!
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