My experience with iWarranty has been absolutely terrible from start to finish. I bought their mechanical warranty expecting peace of mind, but when my car actually broke down, they were nowhere to be found.For three days straight, I tried calling their claims team. Every time I selected the option for a new claim, the phone system would hang up on me. No one answered, no support, no guidance, nothing.Because they never picked up the phone, I had to pay an authorised mechanic to diagnose the issue myself. The problem was clearly related to essential engine components, yet this warranty company still refuses to take responsibility. To make things worse, the part needed is not even available in Australia due to the car being an import, something both the dealer and iWarranty should have disclosed before selling me this useless warranty.When I finally requested to cancel the warranty, they informed me there would be no refund for the remaining unused period — even though I still have 2.2 years left. That is outrageous. I paid for peace of mind and received absolutely nothing in return.This company has ripped me off. Their service is non-existent, their coverage is misleading, and their attitude towards customers is unacceptable.My honest advice: DO NOT buy any warranty from iWarranty.Save your money, save your time, and save yourself the stress. I wish I had never signed up with them.
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