I truly regret having to express this, as this has been my favorite casino for quite some time. However, since the recent update, the site has significantly declined. It feels like there have been major changes; the performance is noticeably different. Everything is now extremely sluggish, and I've encountered issues with withdrawals. I won 400 and was asked to verify my account, which took 9 days. Then, after winning 600, I had to verify again and waited 11 days. On the same day my account was finally verified, my withdrawal was canceled for a 'bet review.' Live chat mentioned it could take 14 days or more, meaning I might wait over 24 days for my funds. I recommend looking elsewhere; there are better options available. I'll update this review if I receive my withdrawal in a timely manner, but I'm doubtful. Therefore, I’m keeping it at 1 star. It's frustrating that my review is flagged because it reflects my experience. I just want my money back. It’s disheartening to see tactics that prevent withdrawals. I won 300 on a bonus game, which hardly seems suspicious. I've already completed verification four times, yet here we are again. This seems like a common strategy to delay payouts so people end up playing their winnings instead of cashing out. I will remove this review once I actually receive my funds.
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