Before I bought the Home Power 3000, I checked with Tech Support to confirm that the unit could charge my 2018 Hyundai Ioniq plug-in hybrid, since that was the only reason I wanted one. I was assured that it could charge my car. I got the unit and it wouldn't charge my car. I then spent 6 weeks going back and forth with Tech Support trying to figure out how to make it work, buying 2 different car charger cables (that didn't work) along the way. Eventually Tech Support admitted that not only could the Home Power 3000 not charge my car, but none of their products can either. Then when I asked for return instructions, I was told that I'd have to pay $118 for shipping the thing back to them. I said no and they dropped it, but the sheer gall of the suggestion took my breath away. Unclear whether any cars can be charged with Jackery products, though marketing and tech support say otherwise.
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With over 9 years of experience in the field, Jackery is now a global energy leader, the number one producer of portable power, and one of the world’s biggest manufacturers of outdoor solar utilities. In redefining the use of clean energy for outdoor living, we’re a major front in the fight against climate change.
