I received a £99 gift voucher years ago and attempted to use it for a weekend getaway. After two unsuccessful attempts to book a hotel due to unavailability, I was told the voucher wouldn’t expire even though it stated otherwise. The voucher was forgotten for three years, and when I found it, I was informed that the £99 was now lost. They offered no assistance, which feels incredibly unfair and greedy. I will never purchase a gift voucher again, nor will I use this company in the future. I feel cheated.
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A group of Hotels, Restaurants & Pubs, each with their own individual personality and style.
